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This is the email confirmation from the Los Angeles Better Business Bureua of the complaint I filed with them.
05/25/2004

Company ID # : 13153637 Complaint NO.: 10405463
Eli Mantel
4158 Middlefield Road
Palo Alto CA 94303

Re: The Cheesecake Factory - CMPL ID#10405463

Regarding the company you filed about
The Cheesecake Factory
26950 Agoura Road
Calabasas Hills, CA 91301

We have written to the above named company concerning your complaint. We will send you a copy of their response as soon as we receive it. Please allow three weeks for a response before you inquire about the status of your complaint.

If the company contacts you about your complaint, let us know. This will help us to keep our information current and take timely action on your complaint.

Thank you for using the Better Business Bureau.

Lina Thompson
Customer Service Representative

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Revision r1.1 - 25 May 2004 - 16:02 by EliMantel web search for EliMantel
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