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This article is reproduced without permission under the Fair Use Doctrine. It was originally published at http://www.thebostonchannel.com/news/13332558/detail.html and is Copyright © 2007 Internet Broadcasting Systems, Inc.

Statement from Directbuy

The satisfaction of all members is DirectBuy's number one priority. DirectBuy has a long track record of hundreds of thousands of satisfied members in North America, and thousands in the state of Massachusetts, who have enjoyed undeniable savings on a wide array of merchandise.

To ensure member satisfaction, DirectBuy has always promised to provide our members with:

  1. Tremendous savings via manufacturer-direct pricing.
  2. Access to more than 700 manufacturers and their authorized suppliers, including the leading brands in furnishings, home improvement, flooring, entertainment and outdoor, and accessories.
  3. A comfortable, no pressure, shopping environment where they can purchase nearly everything for in and around their homes.
  4. An informative new member orientation, knowledgeable customer service associates and product specialists, and access to design, delivery and installation services.

I also encourage you to visit DirectBuy [http://www.directbuycares.com/] to hear from a few of our satisfied members.

Regarding our cancellation policy, any new member can cancel their membership within three days of joining. Members outside of the three-day policy who are experiencing problems with their membership are welcome to contact their local franchise to discuss resolution.

We look forward to continuing to help families in New England create and enjoy the homes of their dreams.

Sincerely yours,

Bart Fesperman
Vice President, Sales & Marketing
DirectBuy, Inc.

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