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Also FAXED to Midland Mortgage at 405-426-1899 as they provide no e-mail access on their website.

Midland Mortgage reports you have, once again, sent them the wrong payment, indicating they received $606.20 for the payment due 11/3/03, rather than the required amount of $619.14. This happens more frequently than I believe is warranted; and it is beyond me why the two of your organizations cannot keep this straight.

Of course, there is no way to get through to either you or Midland Mortgage by phone; so I trust you will communicate with each other and get this worked out between the two of you. After all, I am not charged with running either of your businesses for you, and you have an obligation to correctly administer my account.

Please feel free to contact me if I may be of further service. Thank you, and bye for now!

this followup was received a couple of weeks later...

So sorry to have bothered you with this. Your payments to Midland Mortgage on my behalf are exactly right at $606.20, and should continue.

Turns out they were charging me for some type of insurance plan that I had cancelled with the provider twice by phone; but said provider had failed to inform the mortgate company.

Please feel free to contact me if I may be of further service. Thank you, and bye for now!

Topic EquityAcceleratorComplaintLetter1 . { Edit | Ref-By | Attach | Diffs | r1.2 | > | r1.1 }
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Revision r1.2 - 14 Dec 2003 - 08:50 by EliMantel web search for EliMantel
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