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Electrolux Home Products, manufacturer of Frigidaire brand major appliances, including clothes washers and dryers, refrigerators, freezers, dishwashers, and ranges, has notified customers that Frigidaire major appliances are "far more expensive to repair". The notice cites the sophisticated components and innovative features in Frigidaire products as the cause of these high costs.

Frigidaire cited instances in which repair costs on a Frigidaire appliance have been as high as $1052.

Electrolux offers service contracts as a way to manage these costs, but it's questionable that this can help the consumer. For instance, on a dishwasher retailing for approximately $300, the service contract fee during the 2nd through 4th years of ownership if $41.95 per year (and this includes a 10% discount). If Frigidaire allowed this service contract to be extended at this rate to the average 12-year lifetime for dishwashers, the cost of the service contract would come to over $450. This is half again as much as the original cost of the dishwasher.

The best way to deal with this problem is to buy appliances that offer higher reliability, so that the risk of needing to obtain service is low. This is little help to those who already own Frigidaire appliances.

But if service contracts are not the solution, what is?

  1. Instead of spending that money on a service contract, set it aside as a "Frigidaire appliance replacement fund"
  2. When you have a problem with your Frigidaire appliance, don't throw good money after bad!
  3. Cross your fingers. You may just get lucky, and have the appliance last long enough that the Frigidaire replacement appliance fund will completely cover the cost or your new appliance.
  4. If you have some money left over, don't blow it, because next time you may not be so lucky.

See also: Frigidaire Warns Purchasers About High Repair Costs web search for Frigidaire Warns Purchasers About High Repair Costs

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Revision r1.1 - 05 Oct 2005 - 02:26 by EliMantel web search for EliMantel
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