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I have some MK inventory I would like to get rid of as I have started working full time and am going back to school. I think MK is great for some, but not for me at this time. But now I don't know how to turn in my inventory and get my money back. Can you help. My inventory could help me pay for school and that would be really helpful!
Sincerely
Debi

The Mary Kay Cosmetics inventory repurchase policy provides for a 90% refund upon return of unsold inventory and is a requirement of membership in the Direct Selling Association (see http://www.marykay.com/Headquarters/DSA.asp ). Here's that policy, in part, from their code of ethics:

Any member company with a marketing plan that involves selling products directly or indirectly to independent salespeople shall clearly state, in its recruiting literature, sales manual, or contract with the independent salespeople, that the company will repurchase on reasonable commercial terms currently marketable inventory, in the possession of that salesperson and purchased by that salesperson for resale prior to the date of termination of the salesperson's business relationship with the company or its independent salespeople. For purposes of this Code, "reasonable commercial terms" shall include the repurchase of marketable inventory within twelve (12) months from the salesperson's date of purchase at not less than 90 percent of the salesperson's original net cost less appropriate set offs and legal claims, if any.

For purposes of this Code, products shall not be considered "currently marketable" if returned for repurchase after the products' commercially reasonable usable or shelf life period has passed; nor shall products be considered "currently marketable" if the company clearly discloses to salespeople prior to purchase that the products are seasonal, discontinued, or special promotion products and are not subject to the repurchase obligation.

Mary Kay is required to comply with this provision in order to remain in good standing, but bear in mind that there are signficant exceptions and limitations... please see http://www.dsa.org/ethics/ethics.htm#inventory for the complete policy.

Here is the contact information provided for Mary Kay by the DSA web site:

The following additional contact information is from the Dallas Better Business Bureau:

For details on how to return your inventory under the terms of the inventory repurchase policy, you should call Mary Kay weekdays between 8:30 a.m. and 5:00 p.m. central time
EliMantel  - 09 Jul 2004

For current information, do check out www.thepinkingshears.org and click on the TPS Discussion board for Inventory Return info as well. What I would like to add is that you can return inventory anytime, not just in the first year. The consultant agreement states it's a rolling 12 months, meaning you can return ANY UNUSED product equivalent to a dollar amount you purchased in the last 12 months. It DOES NOT have to be the exact product your ordered, only dollar for dollar match, however, your older purchases (old foundations, etc) will be reimbursed at the price you paid back then, not the current, so keep that in mind.

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