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Sorry, we were unable to service your request.

The above message from Microsoft is apparently being sent to large numbers of Internet Explorer users who haven't upgraded from IE 5.5 and earlier versions to IE 6.0.

Try the following link to test this on your browser:

If the above link takes you to the Hotmail home page, either Microsoft has fixed the problem or you were just lucky and happened to get to one of the servers that doesn't have a broken version of redir.dll.

If it takes you to page titled "Sorry, we were unable to service your request", then Microsoft hasn't yet fixed the problem.

You might want to try these links instead:

The Scoop

I have no official explanation from anybody. In fact, not only was there no explanation at, there wasn't much available at, although there were discussiions about the problem.

The bottom line is that Microsoft broke some of the default IE links for users of some older versions of IE. If you aren't looking for an excuse to upgrade your browser, you can simply redefine these links.

Apparently Microsoft decided that there must be a product version parameter (&pver) specified. The default links for some browser versions don't specify this.

Fix this problem as follows (this is specific to IE 5.5, you may have to adapt them for other versions of IE):

Topic MicrosoftBrokenRedirectLinks . { Edit | Ref-By | Attach | Diffs | r1.2 | > | r1.1 }
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Revision r1.2 - 01 Mar 2003 - 22:16 by EliMantel web search for EliMantel
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