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• Beating the Rebate Runaround
  • Part 1: http://www.nwfusion.com/net.worker/columnists/2004/0126gaskin.html
• Why We Buy but Fail to Redeem: Rebate Dissertation Timothy Silk 
• Taking the Bait out of Rebates: www.ftc.gov/bcp/conline/pubs/alerts/rebatealrt.htm [Wayback archive]
• The Ripoffs Behind Rebates: moneycentral.msn.com/content/SavingandDebt/P57658.asp [Wayback archive]
• Consumers Getting Clipped: http://www.thewhiz.com/brm/news/advice/20030723a1.asp?prodtype=bank

While the above articles provide techniques for arguably legitimate ways to increase breakage, there's a less legitimate technique: just make up some excuse for rejecting the rebate.

When will companies resort to this? When the rebate promoter has told their clients that the redemption rate will not exceed a certain percentage, and it does. Then they just start rejecting rebate requests, without bothering to notify the consumer.

As an individual consumer, I can't distinguish between honest errors and systematic rejections. Here are some that have denied rejections without notifying me:

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Revision r1.3 - 20 Apr 2004 - 07:35 by EliMantel  Privacy Policy

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