Synapse Continuous Service Experience 03

Newsub Services: as scummy as they come

In order to comply with FTC regulations as they relate to "negative option" sales, Newsub provides advance notice that magazine subscriptions are going to be renewed. However, they use every trick they can dream up to render this notice ineffective.

a notice that people wouldn't notice
card with an invisible inside
incentive to delay cancellation
in order to cancel, you must confirm that you don't want them to process a refund

Topic SynapseContinuousServiceExperience03 . { Edit | Ref-By | Attach | Diffs | r1.1 }

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Revision r1.1 - 17 Dec 2008 - 05:57 by EliMantel
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